Instructions on Deleting the Insight Search Service for where used

Instructions on Deleting the Insight Search Service for where used

Instructions on Deleting the Insight Search Service for where used when it is stuck searching and can’t be stopped or won’t finish – all users must have things checked in and Solid Edge closed.


1.            Login as the sharepoint admin to the sharepoint server

2.            Go to Central Administration

3.            Go to manage service applications

4.            Tried to stop the search service and could not

5.            Deleted the search service

6.            Go to Windows Services stop the 2 windows sharepoint search services first and then the Windows SharePoint Services Timer service

7.            Navigate to the cache folder

In Windows Server 2008, the configuration cache is in the following location:Drive:ProgramDataMicrosoftSharePointConfig. Locate the folder that has the file “Cache.ini”

(Note: The Application Data folder may be hidden. To view the hidden folder, change the folder options as required)

8.            Back up the Cache.ini file.- I backed up the whole GUID folder

9.            Delete all the XML configuration files in the GUID folder. Do this so that you can verify that the GUID folder is replaced by new XML configuration files when the cache is rebuilt.

10.          Note When you empty the configuration cache in the GUID folder, make sure that you do not delete the GUID folder and the Cache.ini file that is located in the GUID folder.

11.          Double-click the Cache.ini file.

12.          On the Edit menu, click Select All. On the Edit menu, click Delete. Type 1, and then click Save on the File menu. On the File menu, click Exit.

13.          Start the Windows SharePoint Services Timer service and the search services

14.          Note The file system cache is re-created after you perform this procedure. Make sure that you perform this procedure on all servers in the server farm.

15.          Make sure that the Cache.ini file in the GUID folder now contains its previous value. For example, make sure that the value of the Cache.ini file is not 1.

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