Technical Support

Looking for support?

The support team at PROLIM is ready to help you:

Submit a Ticket

To submit inquiries or issues to the PROLIM PLM Technical Support Team, please use the below media,

United States

800-631-5961 option 4
513-984-0480 option 4

08:00 AM – 05:00 PM ET
Monday to Friday

Australia & New Zealand

Australia – 1300 883 653
New Zealand – 0800 440 684


Technical Support

United States


First time working with PROLIM PLM was great.
Not used to excellent customer support.”
– WaterFurnace

Help Topics

License Management (WebkKey)

Set Up A New WebKey Account

Download New Software updates and Releases

Subscribe to Software Field Bulletins

Product Documentation

Explore Hardware Certifications

Navjot Singh Gill

Application Engineer
Experience: 12 years of CAD/CAE related engineering experience — M.S. in Mechanical Engineering, B.S. in Industrial Engineering from Texas Tech
Product Expertise: Solid Edge, NX CAD, Teamcenter, Femap
Favorite Sport: Cricket
Hobbies: Cooking
Favorite Movie: Gladiator

“This was a tough issue and Gill solved the problem and was extremely helpful. It was a pleasure working this issue through with Gill. I would recommend PROLIM over my previous NX provider anytime.” – Jet Di Inc